Or anywhere else for that matter. Here’s the thing: I made the mistake of trying to order DSL service through AT&T. What was I thinking? AT&T?!? They’re the most disorganized, inefficient, arrogant, bumbling company in the known universe. It took me five hours and seven phone calls and I’m still no closer to realizing my … Continue reading : don’t try this at home :
An investigation. This weekend found me in a live chat with “jagdeep”, a technical support rep from QuarkXpress, a pricey software company. My Quark application would no longer open, crashing each time I tried. “Jagdeep” informed me that QuarkXpress no longer offered support for my six-year old version of their very own product. He suggested … Continue reading Wait, who sucks?